FAQ

In adherence to Croatian maritime regulations, operating a boat requires holding a valid Nautical (skipper’s license) and VHF license, alongside being at least 18 years old and possessing some sailing experience.

Skipper and VHF licenses in Croatia are issued by port authorities. If you possess licenses from a country other than Croatia, to verify if your skipper license is recognized by the Croatian authorities, you can refer to the list provided at the following link: Skipper License Recognition in Croatia 

Unlike the skipper's license, there are no specific prerequisites for a VHF/Radio license, except that either the skipper or any member aboard must possess it.

Note that it is imperative to always carry the original licenses onboard. Ensure you have them with you before setting sail.

If your skipper license isn't on the approved list, you have a couple of options. You can either hire a skipper to navigate the boat for you, or you can take an exam to get the necessary license.

The exams for boat skipper or VHF licenses are open to everyone and can be taken at any port authority in Croatia. At the Port Authority in Zadar, exams are typically held twice a week during the season, on Wednesday and Friday afternoons. 

These exams focus solely on the theoretical aspects and last for a few hours. The costs associated with the exam, including fees, are set by the Ministry of Sea, Transport, and Infrastructure.

Yes, you can rent a boat without having a license by opting to book a professional skipper. The skipper takes on the responsibility of sailing and navigation, ensuring the safety of passengers and the boat throughout the journey. They possess local knowledge, can suggest routes, hidden spots, and restaurants, and will accommodate your preferences for the sailing route.

Even if you're with a skipper, you'll still have plenty of space and privacy to enjoy your vacation. If you're interested in learning, the skipper can teach you the basics of sailing, including handling sails and mooring.

However, keep in mind that when you hire a skipper, you'll need to account for an additional person on board and provide accommodation in a cabin. Additionally, you'll need to factor in the skipper's needs when purchasing supplies for the trip.

The fee for hiring a skipper typically ranges from 160€ to 200€ per day, depending on factors such as the length of the boat and other considerations.

As the charterer, you are the one leaving the deposit during check-in. If you have a skipper provided by us, they are responsible for any damage that occurs during navigation. However, damages to the boat itself, such as torn cushions, damage to the table/doors, windows, etc., are deducted from the deposit left during check-in by the charterer.

When hiring a skipper, the client covers the skipper's fees, which typically include compensation for their services as well as their meals. Whether you choose to prepare meals on board or dine at a restaurant, the responsibility for covering the skipper's meal expenses falls to the client. This ensures that the skipper is adequately provided for during the duration of the charter, allowing them to focus on their duties and ensuring a safe and enjoyable sailing experience for all on board.

Please ensure you have your ID card or passport with you. Additionally, the designated skipper must present their skipper and VHF license.

For every reservation, a Transit log is mandatory. This includes permits, end cleaning, bed linen (1 set/person) + medium towel (50x100cm), 2 x gas bottles, welcome pack, basic kitchen, and toilet package, FREE WIFI, 2.5 HP outboard engine - Honda, 5l fuel for the outboard, one snorkeling set, check-in and check-out services, diver inspection during standard check-out time.

In addition to this, you'll be paying a Tourist tax, regulated by law. This must be settled at the base before embarkation for the entire accommodation period. The tourist tax rate is 1.33 EUR for adults per day. Children aged 12-18 are charged half price, while those under 12 are exempt.

If you've opted for extra equipment such as SUP, underwater scooter, priority check-in, or a cool box, these will incur additional charges.

To secure the boat, you have the option to either leave a security deposit or opt for a damage waiver (deposit insurance).

Taxes are included in the prices.

You can leave the security deposit using a Visa or Mastercard credit card (preautorisation), or in cash.

The damage waiver (deposit insurance) can only be paid in cash.

The security deposit serves as a precautionary measure in case any damage occurs to the yacht due to mishandling during the charter period. It is left at the base, either in cash or as a card authorization. The full security deposit will be refunded unless damage to the yacht has occurred.

It's important to note that the security deposit represents the maximum amount you can be charged. Any damages exceeding this amount will typically be covered by the insurance company, except in cases of gross negligence, where the insurance company may choose to pursue legal action against the skipper privately.

Yes, upon your request we can organize a transfer for you from the airport to our base in Marina Zadar. Additionally, if you require any other transfers, we are more than happy to assist in organizing those as well.

Tickets for NP Kornati can be purchased through various channels:

• Online via the Parks of Croatia website on following link here
• Online through the mySea website on following link here or app
• Online via the Kornati National Park web shop on following link here
• At the reception desk in Murter
• At mobile reception desks at NP Kornati: These are boats that sail within the park to greet guests, sell tickets, and provide park information
• At designated spots of commission ticket sales list of spots, link here

Tickets for Kornati National Park are typically cheaper when purchased through online platforms or the park's web shop compared to buying them directly from receptionists within the park's premises.

The cost of tickets for Kornati National Park varies based on factors such as the length of the vessel, the duration of your boat's stay in the park, and the month of your visit. You can find a detailed price list for Kornati on their official website.

You are only exempt from needing a ticket if you are staying at "Marina Piškera" in Kornati, as access is already included in the marina's price.

Tickets are bought for the specific date of the park visit.

It's important to note that tickets are charged per boat, regardless of the number of people on board.

The Ždrelac Bridge has a height of 16.5 meters, and under normal tide conditions, the following models of boats in Bruneko fleet can safely pass under the bridge:

• Bavaria 34 (Neo)
• Elan E4 (Stella Mare and Cooper)
• Elan Impression 40 (Aqua Jana, Stardust, Val, Dos Bandidos, Fortiss)
• Elan Impression 40.1 (Baby Shark)
• Balt 918 Titanium (Wanderer)
• Antares 9 (Queen Korina)
• Quicksilver 855 Weekend (Luka)
• Swift Trawler 42 (Skitnica)

However, it's important to note that other boats in our fleet, such as the Bali 4.2, Elan 6, Oceanis 40.1, Elan Impression 45, and Elan Impression 45.1, have mast heights exceeding 16.5 meters and therefore cannot pass under the bridge safely. 

Before navigating through the Ždrelac Bridge passage between Ugljan and Pašman, it's crucial to consider several factors:

• The bridge itself has a clearance height of 16.5 meters and spans a 4.5-meter-deep passage. Only boats with a maximum beam of 6 meters are permitted to pass through.
• The purpose of this passage is to provide a quicker route from Zadar to nearby islands and the Kornati archipelago.
• Prior to departure from the charter base, inquire about the maximum height of your boat's mast, ensuring it does not exceed the bridge's height during high tide.
• It's important to note that the passage under the bridge is wide enough for one sailboat, and boats approaching from the southwest have the right of way.
• If uncertain about your boat's mast height, it's advisable to be careful. Alternatively, you can opt to sail around Ugljan, which is approximately 17 nautical miles northwest.
• The entrance to the passage on the north side, known as Mali Ždrelac, is around 200 meters wide with a depth of approximately 6 meters. Lighthouses mark both sides of the passage.
• The current under the bridge can change direction with speeds of up to 5 nautical miles, making maneuvering somewhat challenging.
• The speed limit in the passage is 8 knots, and anchoring is prohibited in the middle of the passage.
• Navigation through the passage is facilitated by six pillars marked with red and green colors and lights. 

In navigating through this passage, prioritize safety and adhere to the designated guidelines and regulations to ensure a smooth and secure journey so you don’t end your vacation sooner like those who took unnecessary risk: https://www.youtube.com/watch?v=cLjWkEaMCoM

Unless arranged differently, the standard check-in and check-out times for your charter are as follows:

Check-in time begins from 17:00 (5:00 PM). This timing allows us ample time to prepare the boat for charter, conduct thorough cleaning, inspect the boat and equipment, and address any necessary repairs. 

If you know you will arrive before the designated check-in time (typically around 17:00), it is possible to arrange early check in (in advance at a surcharge). Alternatively, if the boat is ready earlier, we may accommodate earlier embarkation when feasible.

Check-out time is Saturday morning by 9 am. However, we require that all boats return to the base marina, Marina Zadar by Friday at 18:00 (6:00 PM) with a fully charged tank of fuel. 

On Friday afternoon, our technician will conduct a comprehensive inspection of the boat to ensure its overall condition and note any necessary repairs. Additionally, an underwater inspection will be carried out. Guests are welcome to remain aboard until disembarkation on Saturday morning at 9:00 AM. At this time, it is needed to vacate the boat to allow for thorough cleaning and preparation for the arrival of new guests.

Paid and secure car parking is available directly at Marina Zadar. 

The daily rate for parking is 12 € per car. Please be aware that parking prices are subject to change according to the Marina's pricing policy. It's important to note that reservations for parking spaces are not accepted. Instead, parking fees are to be settled directly with the Marina staff.

Upon arrival at the Marina, you will encounter a ramp equipped with a ticket issuing device. Upon entry, you will take a ticket from the device. When exiting, you will pay for the duration of your stay in the Marina using the ticket obtained upon entry.

Your question remained unanswered? Feel free to contact us! 

If you encounter issues with the Wi-Fi on your boat, here are some steps to troubleshoot the problem:

1. Restart the Router: First, try restarting the router onboard. Sometimes, a simple reboot can resolve connectivity issues.
2. Contact Our Base: If restarting the router doesn't solve the problem, please don't hesitate to contact our base. Our team will be happy to assist you further and troubleshoot the issue remotely or provide guidance on what steps to take next.

It's important to note that in certain areas, such as the National Park Kornati, signal coverage may be limited due to external factors beyond our control. While we strive to provide reliable connectivity, please understand that signal availability can vary in different locations.

Rest assured that all our boats are equipped with routers for network connection, and we'll do our best to ensure you have a smooth and enjoyable experience onboard. If you encounter any difficulties, we're here to help.

The boat is equipped with the maximum number of life jackets for which it is registered, as required by law. These life jackets must always remain on board, regardless of the number of people present. So, if there are fewer individuals on board than the maximum capacity, the surplus life jackets should still be retained on the boat in compliance with safety regulations.

Yes, the transit log for each boat in the Bruneko Yacht Charter fleet includes both the dinghy and an outboard engine. The provided outboard engine is a Honda 2.3 HP.

We do not permit sailing outside Croatian territorial waters with Bruneko Yacht Charter boats.

Yes, our boats come with a secured berth at Marina Zadar, which is provided free of charge for the entire duration of your stay. You are welcome to return to the Marina Zadar at any time during the week.

You have a few options for purchasing groceries:

1. You can buy groceries upon your arrival at the charter base or at nearby supermarkets such as Lidl, Kaufland, Konzum or Ribola.
2. You can order supplies online. When placing your order, be sure to specify the name of your boat and the marina you're departing from, as well as the desired delivery time. It's recommended not to schedule delivery too early; ideally, aim from 3:00 PM. You can order provisioning from Jam Yacht Supply, who can deliver directly to your yacht.

If you've experienced an accident with the boat, here's what you should do:

1. Stay Calm and Ensure Safety: Prioritize the well-being of your crew. Check for injuries on both boats and provide immediate medical assistance if needed.
2. Contact our Base Manager Edi: Reach out to Edi (+385 91 739 4195) promptly and explain the situation. He'll offer guidance on the next steps to take.
3. Exchange Information: If there was a collision with another boat, exchange contact details and relevant information with the other party. This is crucial for insurance claims and any legal matters.
4. Document the Scene: Take photos of the damage and note down details like time, location, and weather conditions. This documentation will be important for any future proceedings.
5. Coordinate for Resolution: For minor damages, work with the base managers to arrange a resolution, which may involve direct payment between parties on board.
6. Consider Reporting: Understand that formal reporting may lead to misdemeanor proceedings and fines, typically around 500 euros. which may exceed the cost of the damages themselves in many cases. Therefore, consider all options carefully before proceeding with formal reports. 
7. Prioritize Safety: Throughout the process, prioritize safety and well-being. Stay calm and composed, ensuring everyone involved is looked after.

By following these steps, you can navigate the aftermath of a boat accident with clarity and efficiency while prioritizing the safety and welfare of all parties involved.

For recreational fisheries in Croatia, you can conveniently purchase licenses online via the Ministry of Agriculture's website here. 

Here's a step-by-step guide to acquiring your fishing license:

1. Choose License Type: Begin by selecting the type of fishing license you require, based on the duration you prefer (1, 3, or 7 days).
2. Select Fishing Zone: Next, choose the fishing zone where you plan to fish. Croatia offers diverse fishing zones, each with its own set of regulations and fishing opportunities.
3. Provide Personal Information: Enter the necessary personal details, including your name, address, date of birth, and any other requested information.
4. Make Payment: Proceed to make the required payment for your chosen fishing license. Payment methods typically include credit/debit cards or online payment systems.
5. Receive Confirmation: Upon successful completion of payment, you'll receive a confirmation of your fishing license purchase. This confirmation will include essential details such as your license number, selected fishing zone, and duration of validity.
6. Print or Save License: It's recommended to either print out or save a digital copy of your fishing license. This ensures you have the necessary documentation readily available, as you may be required to present it to authorities while fishing.
7. Review Regulations: Before embarking on your fishing trip, take the time to familiarize yourself with the specific fishing regulations and rules applicable to your chosen fishing zone. Ensure you understand any catch limits, size restrictions, or other regulations to comply with local laws.
8. Enjoy Fishing: With your fishing license in hand and a clear understanding of the regulations, you're all set to relish your fishing experience in Croatia's stunning waters.

For additional information and resources about types of fishing licenses, permitted fishing gear and equipment you can read on the following link here.

We are a pet-friendly company, and pets are welcome on board. However, we kindly request that you ensure your pet does not go wet on the mattresses. Please notify the booking office in advance if you plan to bring a pet, as there will be an additional cleaning fee of 100€ associated with cleaning the boat after your trip.

Make sure you don't forget important documents such as your passport, ID, and skipper license. Also, remember any medication you may need, especially if you are prone to seasickness.

When it comes to clothing, your choices will depend on the time of year and the weather conditions you anticipate. Waterproof sailing clothes and shoes are essential, especially if you expect inclement weather or plan to sail during the low season. However, if you're sailing from June to August, lighter attire such as t-shirts, trousers, shorts, a bathing suit, hat, and a lightweight pullover for cooler evenings should be adequate. It's also wise to have gloves, a waterproof raincoat, and windbreaker on hand. Appropriate boat shoes with non-slip rubber soles are a must, and it's advisable to bring a second pair of shoes for going ashore.

Yes, you can store your luggage at our base.

There are several potential scenarios:

1. No Payment Made Yet:

If you haven't made any payments yet and need to cancel your reservation, we'll cancel it without any charges.

2. Cancellation Scenarios:

If you, the Charterer, need to cancel the reservation, you can transfer your rights and commitments to another person with prior arrangement with us. If you're unable to find another person, cancellation costs will apply based on the charter fee.

Services such as cleaning, deposit, bed linen, and special equipment won't incur cancellation fees if they're also canceled due to the charter's cancellation.

3. Cancellation Fees:

• Cancellation more than 60 days before the start of the charter: 30% of the client charter fee is retained by the company.
• Cancellation between 31 and 59 days before the start of the charter: 50% of the rental charge is retained by the company.
• Cancellation within 30 days of the start of the charter: the full amount must be paid.

Note: These cancellation conditions do not apply if you're utilizing the Full Payment Non-Refundable discount.

Sailing yacht charters typically operate on a weekly basis, with trips starting and ending on Saturdays. However, during the off-season from October to April, it's possible to arrange shorter sailing trips lasting several days, with prices calculated based on the number of days onboard. In the high season (late May, June, July, August, and September), organizing shorter charters can be more challenging due to high demand, with most weeks booked well in advance. As a result, prices are often inflexible, and full-week charges may apply. Nevertheless, feel free to reach out to us with your inquiry, and we'll explore what options are available.

Certainly! All our boats and crews are fully insured against possible damages, including Casco insurance and coverage for third-party liabilities. It's mandatory by law for boats engaged in charter service to be properly insured. Rest assured, we prioritize the safety and security of both our boats and our crew.

During your charter period, it's possible to make adjustments to the crew arrangement. Occasionally, skippers may need to alter the crew composition, either midway through the week or after a week's duration. In such cases, we kindly request that any changes be communicated to us in advance. This allows us to update the crew lists, which are essential for calculating the tourist tax.

Upon check-in, Bruneko Yacht Charter will furnish guests with an official crew list, a document that must always be kept on board in case of inspection by port authorities.

Should there be any modifications to the crew members during your cruise, we urge you to promptly notify Bruneko Yacht Charter. Upon receiving this information, we'll swiftly provide a new verified crew list via email. This ensures compliance with regulations and contributes to a seamless sailing experience for all involved.

Credit cards are widely accepted for payments on most islands, including shops, supermarkets, and marinas. However, it's advisable to carry cash for transactions at other establishments such as for restaurants, coffee bars, anchor sites and buoys. ATMs are available on the islands, allowing you to withdraw cash as needed.

In the Kornati islands area, cash is predominantly preferred. Payment methods can vary from place to place.

Yes, you do. During check-in, the skipper will confirm that the fuel tank is full, and we expect you to return it in the same condition. Failure to refill the fuel tank upon return will result in additional charges.

Please note that it is best to address any complaints during the check-out procedure, as claims received after this will be considered invalid.

During your check-out with the skipper on the boat, ensure you mention your complaint. The skipper will then advise you to document your complaint during the check-out process at our office, providing an explanation of the issue. Our team will review your complaint and respond accordingly to the situation.

Yes, all prices shown on the website already include VAT.

The currency used in Croatia is EURO (EUR).

Children of all ages are welcome to join you on your sailing adventure. While there is no specific age limit, it's important for adults to closely supervise them during their time onboard. Ensure that children are accommodated in the safest cabin, typically the front cabin, and designate a secure area for them to play, such as the cockpit. For added safety, you can request a safety net to be installed. It's essential for children to always wear life vests. Additionally, consider planning shorter routes and more frequent visits to marinas to ensure safer berthing and greater comfort for the children.

Yes, bedding is included, comprising pillows, quilts, and linen. 

The kitchen is fully equipped with flat plates, dessert plates, glasses, wine glasses, a cutlery set (forks, spoons, knives, teaspoons), soup bowls, coffee cups, an opener, corkscrew, potato peeler, wooden spoon, ladle, spaghetti tongs, kitchen knife, bread knife, spatula, pots, pans, a water kettle, a large cutting board, a grater, a salad bowl, thermoses, a coffee strainer, whisk, and shovel. If anything is missing, please inform our staff, and you will get it.

Yes, smoking is permitted outside of the boat in the cockpit area. However, it's crucial to exercise caution to prevent accidental burning, particularly of items like the cushions. Practicing care is essential to avoid any accidents or damage.

When you hire a bareboat charter, several items are included in the upfront payment. These standard inclusions may vary, but commonly prepaid items are:

• Fully equipped yacht
• Full fuel tank and water tank
• 24/7 assistance during your charter period
• Handling fees at check-in and check-out
• Bed linen (1 set/person) + medium towel (50x100cm)
• Diver's inspection at check-out during standard check-out time
• Dinghy with the outboard engine Honda 2.5 HP
• 2 gas bottles for cooking
• Snorkeling set
• Free Wi-Fi

This list ensures that you have everything necessary for a comfortable and enjoyable bareboat charter experience.

Marina costs in Croatia vary depending on factors such as boat length and the quality of marina or port services. Generally, port fees for a 45-foot boat (8 persons) start at 50€ per night and can reach up to 130€ in higher-ranked marinas like Split, Hvar, and Dubrovnik. ACI marina fees are approximately 30% higher than those in small ports. The price typically includes amenities such as freshwater refill, shore power, toilet, and bathroom facilities. Additionally, buoy charges range from 30-50€, while anchoring is usually free of charge. It's important to note that if anchoring close to buoys, buoy charges may apply.

In our experience, a combination of these options provides the best balance throughout the week for most sailors.

Yes, it's possible for you to arrive at your convenience. Simply inform us at Bruneko Yacht Charter in advance about your arrival time, and we'll ensure the handover is organized according to your schedule and our possibilities.

The Bora season in Croatia typically occurs in January and February, primarily affecting the Zadar area. However, it's rare to encounter winds that prevent sailing entirely. Our sailing boats are designed to navigate winds up to 30 knots, beyond which we advise against sailing. We do not cancel trips solely due to weather conditions. Zadar Area is rich with islands and secluded bays, so cover is always possible. Our boat rentals are available until the end of October. The Zadar Area is rich with islands and secluded bays, providing ample opportunity for cover. Additionally, our boat rentals are available until the end of October, ensuring flexibility in planning your voyage.

In the event of cancellation due to weather or sickness, our normal cancellation policy applies, which typically does not entitle you to a refund as these are not grounds for cancellation under our terms. However, we strongly advise all clients to obtain travel insurance to mitigate potential losses in such situations.